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Today How to implement a cloud contact centre that boosts efficiency & customer experience If you're considering an overhaul of your contact centre, a strategic approach and meticulous planning will help you get maximum return on your investmentMore |
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Today Backbase and Mambu partner to continue to evolve banking industry “Mambu and Backbase are united in our goal to transform the banking industry. We enable banks to break free from legacy applications and successfully compete in a digital-first world."More |
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Today Businesses must understand the link between empathy and personalisation Empathy and personalisation are two key modes in which businesses can gain trust with and form better relations***ps with customers, according to a new Genesys survey. More |
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29 May Ephesoft receives partner of the year honour from Alfresco Alfresco Software as named Ephesoft has been named FY2020 Global Technology Partner of the Year due to the company’s achievements in digital innovation, future vision and customer alignment. More |
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Fujitsu unveils 14 new models of enterprise notebooks, tablets and workstations optimised for remote working More |
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Global technology industry deals total $34.4bn in April 2020More |
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How organisations can capture lost revenue by eliminating missed callsMore |
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Cloud speed: The fastest path to the autonomous enterpriseMore |
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Cloud networking reigns with half of all enterprises globallyMore |
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Insights on demand: Step up your O365 migration to ensure seamless remote workingMore |
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A winning proposition for critical infrastructure When is a surveillance system more than a surveillance system? When it not only protects an organisation’s premises but also supports efficient, reliable operations, and health and safety.More |
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Google sending relief to thousands of SMBs across A/NZ Google has this week rolled out a Google Ad credit scheme, available to all SMBs with active accounts over the past year.More |
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IT buyers look to cloud for simpler, easier IT management No more in-house hardware and software management, and no more manual updates- here's why networking serves you better when it's in the cloud.More |
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Veovo launches solution to empower train operators following COVID-19 Veovo has released its Pa***enger Density Management solution, designed to a***ist rail and metro operators to measure, understand and manage crowd density, to support social distancing. More |
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Schneider Electric launches public API for cloud-based software As the first public API for the software, it enables IT solution providers and end users to integrate a power and critical infrastructure monitoring platform into their preferred management system.More |
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Hands-on review : Samsung Galaxy Z Flip It's at the head of the pack in the flip phone renaissance. But is it worth that hefty NZ$2,400 price tag?More |
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Konica Minolta Australia eyes up manufacturing market with new industrial robot s “The MiR 500 and MiR 1000 will have a critical role to play in the manufacturing and logistics organisations of the future and will play an important part in protecting workers and businesses, and helping them de-risk and future-proof their operations."More |
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DigiCert receives top award from Frost & Sullivan thanks to agile approach DigiCert has received the 2020 Global Company of the Year Award by Frost & Sullivan, with specific focus on its global transport layer security (TLS) certificate market. More |
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NICE inContact integrates Teams, Dynamics into contact centre suite Microsoft Teams is now integrated with NICE inContact CXone, which will allow contact centre agents to collaborate with others in order to close a case faster.More |
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Modern data integration: A must-have for the data-driven enterprise By collecting and interpreting multiple datasets, modern data integration eliminates information silos, democratising data access and providing a consistent view to users.More |
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Current security practices 'grossly inadequate' for protecting cloud infrastructures - report "As cloud stacks become increasingly complex, with new technologies regularly added to the mix, what's needed is a holistic approach with consistent protection across the full cloud stack."More |
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Nutanix partners with ServiceNow to simplify IT operations during crisis “As IT teams focus on delivering remote work solutions, they sometimes struggle to support the business more broadly because they are strapped for time and resources."More |
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Leveraging cloud networking in extreme times As retail needs and goals continue to evolve amid the rapidly changing industry landscape, the underlying network infrastructure has never been more important.More |
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Zendesk bolsters senior APAC leaders***p team Zendesk’s Asia Pacific team will now be in the hands of new leaders***p ad regional chief operating officer Wendy Johnstone and APAC senior vice president of sales Gari Johnson join the team.More |
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What happens when you run Linux on a toaster? Just because you can build a toaster that runs Linux, it doesn’t mean you should. So why are you using commodity hardware in your data centre that was built to do something else entirely?More |
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Supermicro launches new data management solution for retail The solution, Intelligent Retail Edge, simplifies the deployment and management of edge infrastructure, in an environment where IoT deployment is booming.More |
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A Leader again: TIBCO maintains winning streak in MDM Magic Quadrant For the fourth consecutive time, TIBCO EBX has been honoured by Gartner in the Magic Quadrant for master data management. But how did they manage it?More |
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Protect yourself from the perfect storm of cyber threats COVID-19 has created an opportunity like no other for cyber attackers. With anxieties high and workforces at home, risk profiles are rising everywhere. Here's how one business can help protect yours. More |
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BigCommerce recognised as Strong Performer by Forrester Research "We believe that our placement as a Strong Performer in both Forrester Wave reports validate the market s***fting toward our open SaaS, best-of-breed approach to ecommerce."More |
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New wearable devices to diagnose medical conditions such as preeclampsia, epilepsy and heart attacks "Wearable consumer products such as the Fitbit are already mainstream, yet the enormous transformative medical potential of wearable technologies is yet to be realised."More |
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Over half of IT pros prefer hybrid and multi-cloud architectures - report Denodo surveyed executives from over 250 organisations on their att**udes toward cloud, the challenges it presents, and the way in which it has changed workflows within organisations.More |
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Interview: Thriving in lockdown - how a coding school in Vietnam beat the odds It's March 10 2020, and CoderSchool in Ho Chi Minh just went entirely online. A success story followed - here's how a lockdown helped a school thrive.More |
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VMware & partners mobilise enterprise business continuity in times of disruption VMware says it has taken a ‘Connect, Accelerate, Scale, and Protect’ approach to protecting businesses and supporting enterprises with their business continuity plans.More |
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ASC launches Microsoft Teams communication recording app ASC’s Recording Insights app integrates into Teams and enables online videos and chats to be recorded and archived, while meeting market requirements and ensuring complete compatibility with Microsoft’s service.More |
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How digital transformation will lead to the rebirth of the fax Online fax solutions let users send fax without the ha***le of the archaic fax machine.More |
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Choose the fastest path to the autonomous enterprise The world’s first true 4th Generation platform gives you scale, unrivalled resiliency, unmatched data insights, unparalleled innovation, and unlimited business and IT potentialMore |
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Revealed: Why CFOs need to embrace emerging tech Financial technology is advancing rapidly, demanding that businesses advance with it or risk becoming irrelevant. Here's how CFOs can secure success by embracing future-shaping fintech.More |
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Industrial IoT will aid in advancement of 5G , analysts find Frost & Sullivan finds that the integration of 5G in industrial internet of things (IIoT) systems will help the technology evolve to reach high speed, low latency, and large volume data transfer. More |
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New tech startup looks to help law yers and finance pros StructureFlow has launched to market, dubbing itself as a tech startup with the mission of helping lawyers and finance professionals visualise complex legal structures and transactions. More |
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How to work from home securely Here’s what you need to do to make your home working environment and systems secure, and protect yourself and your employer.More |
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Dialing in from home: Why VPNs are essential for your corporate network Right now, how many employees, partners, or contractors are working from home and logging into your network?More |
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Cybercriminals after money more than anything else - Verizon report Of all the things cybercriminals aim to accomplish in their illicit activities, money still takes centre stage.More |
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How to deploy containerised apps in your cloud infrastructure Move your business into the future - take advantage of a free consultation to pinpoint how container-based applications can propel your cloud infrastructure to new heights.More |
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Datrium & Xello Australia to offer DRaaS to local market The SaaS solution provides fully automated failback processes to minimise business downtime and prevent human errors from occurring during DR scenarios.More |
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The juggling act: Managing dynamic workforces and the risk that goes with them Mitigate and continuously manage dynamic workforce risks, and continuously improve and maintain the maturity of your dynamic workforce risk program.More |
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Dynamic Workforce Risk, and how it can jeopardise your business Almost everything about the modern business is changing in 2020. An evolved workforce is one of them - but many businesses don't see the risks. Here's how this could spell bad news.More |
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OSS Group helps businesses use IT Automation to unify people & processes if it exists in IT there is usually a way to automate it. Whether you're a director or systems engineer, those that understand automation can achieve a more streamlined and secure business.More |
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CRM , website building, project management - all in 1 free solution Bitrix24 hosts an amalgamation of tools – from CRM to project management, website building, contact centres, collaboration, and more – designed to help businesses through their digital transformation journeys.More |
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